,,,FREQU5TLY ASK$     #H
            "QS,'

    _4 ,:AT W SY/EM TRANS=MA;N
    M1N = 4ABL$ P8
  ,4ABL$ P & _! FAMILIES_/
:_ANAU W H A V DI6]5T EXP]I;E
9 ! TRANS=M$ SY/EM1 : AIMS TO
5SURE !Y FEEL WELCOM$ & VALU$4
,"! >E OP;NS & POSSIBILITIES
TO PLAN ! LIVES !Y WD L1 & M
*OICE & 3TROL4 ,"! W 2 A NUMB]
( ELE;TS 9CLUD+3

^7,4ABIL;Y 9=MA;N HUB3^' ,!
  FRONT-5D ( ! SY/EM W WELCOME
  4ABL$ P & _!
  FAMILIES_/:_ANAU BY PROVID+
  A3ESSIBLE 9=MA;N AB 4ABIL;Y
  & ! SUPPORT AVAILABLE 9 A
  NUMB] ( WAYS3

,-,PROACTIVE \TR1* TO 4ABL$ P
  & FAMILIES_/:_ANAU
,-,FOLL[ UP :5 "S"O IS     #BC
  F/ ID5TIFI$ Z HAV+ AN    A#H
  IMPAIR;T
,-,LOCAL FACE-TO-FACE OP;NS
  &_/OR COMMUNICA;N BY PH"O OR
  EMAIL
,-,PE] & :_ANAU NET"WS
,-,AN A3ESSIBLE DIGITAL HUB
  AVAILABLE ON A RANGE (
  DEVICES

  ,4ABL$ P & _! FAMILIES
:_ANAU W 2 ABLE TO DECIDE :5 &
H[ !Y 5GAGE ) ! SY/EM4 ,? W
DEP5D ON ! PACE !Y WANT TO
PROGRESS1 ! /R5G? ( _! NET"WS1
! SUPPORT REQUIR$ = DECI.N-
MAK+ & _! CULTURAL PREF];ES4
,= EXAMPLE1 4ABL$ P &
FAMILIES_/:_ANAU W 2 ABLE TO
*OOSE1 IF !Y WI%1 TO H AN
,,EGL 3NECTOR WALK AL;GSIDE !M
TO DEVELOP _! VI.N = _! LIFE &
H[ !Y WANT TO GET "!4

,CAPABIL;Y BUILD+3 ,"! W   #BD
  2 FUND+1 AT A NA;NAL &   B#H
  REGIONAL LEVEL1 TO 9CR1SE !
  CAPABIL;Y ( 4ABL$ P &
  FAMILIES_/:_ANAU4 ,? W OP5
  UP OP;NS & POSSIBILITIES4
,SELF-MANAG$ 9=MA;N3 ,4ABL$ P
  W 2 ABLE TO MANAGE & A3ESS
  _! [N 9=MA;N & H A RANGE (
  TOOLS AVAILABLE TO !M4
,9=MA;N COLLEC;N TOOL3 ,AN
  EASY TO USE 9=MA;N COLLEC;N
  TOOL : TRACKS H[ ?+S >E GO+
  = 4ABL$ P1 :_ANAU1 PROVID]S
  & ! SY/EM4
,FUND+ ALLOCA;N MODEL3 ,!
  FUND+ PROCESS W R$UCE
  ASSESS;T & PROVIDE
  OPPORTUNITIES = 9VE/;T4
,EXP&$ NET"WS3 ,SUPPORT TO
  EXP& NET"WS 9CLUD+ SUPPORT$
  DECI.N-MAK+ TO 5ABLE ALL
  4ABL$ P TO EXPRESS _! W &
  PREF];ES4
,MONITOR+3 ,AN APPROA* :
  R$UCES COMPLI.E =        #BE
  4ABL$ P1 :_ANAU1         C#H
  PROVID]S & GOV]N;T AG5CIES1
  & IS PROPOR;NATE TO ! AM.T (
  FUND+ P RCV4
,NA;NAL & LOCAL GOV]N.E GR\PS3
  ,) 4ABL$ P & :_ANAU
  REPRES5TATIVES : MONITOR
  \TCOMES & SU7E/S IMPROVE;TS
  TO SY/EM4

    _4 ,W "! 2 M FUND+ =
    4ABIL;Y SUPPORT8
  ,! T1M W 2 "W+ TO "U/& !
CO/S ( ! NEW ELE;TS ( ! SY/EM
DUR+ ! NEXT /AGE ( ! "W4 ,WE W
AL 2 LOOK+ AT :AT SPECIALI/
4ABIL;Y SUPPORT FUND+ MI<T
COME ACR F O!R AG5CIES1 :AT CD
2 US$ TO PUR*ASE SUPPORT
C5TRALLY & :AT WD 2 AVAILABLE
= P]SONAL BUDGETS4
  ,A SOCIAL 9VE/;T APPROA* IS
2+ TAK54 ,SOCIAL 9VE/;T IS AB
SP5D+_/9VE/+ M"OY UP
FRONT_/E>LY TO PRODUCE     #BF
BETT] LIFE \TCOMES = P &   D#H
POT5TIALLY R$UCE L;G-T]M CO/S
TO GOV]N;T4 ,BETT] SUPPORT
E>LI] ON MI<T L1D TO A P]SON
GETT+ A JOB & MOV+ (F A
B5EFIT1 :ILE A LACK ( SUPPORT
MI<T 3TRIBUTE TO POOR LIFE
\TCOMES G5]ALLY4

    _4 ,:O W 2 ELIGIBLE8
  ,ANY"O 9 ! ,MID,C5TRAL >EA
:O MEETS ! ,M9I/RY ( ,H1L?'S
,4ABIL;Y ,SUPPORT ,S]VICE
ELIGIBIL;Y CRIT]IA4 ,P )
9TELLECTUAL1 PHYSICAL OR
S5SORY 4ABILITIES1 : O3UR 2F
!Y TURN #FE-YE>S-OLD W 2
ELIGIBLE TO A3ESS SUPPORT "U !
TRANS=M$ MODEL4

    _4 ,:AT DOES X M1N =
    FAMILIES8
  ,! TRANS=M$ SY/EM W H A
NUMB] ( ELE;TS TO IMPROVE !
EXP]I;E = 4ABL$ P & _!     #BG
FAMILIES_/:_ANAU4 ,^!      E#H
9CLUDE3

,-,A3ESS TO CRISIS SUPPORT UP
  FRONT
,-,AN ,,EGL 3NECTOR OR
  ,T_UHONO :O1 :5 9VIT$1 C
  WALK AL;GSIDE 4ABL$ P & _!
  FAMILIES_/:_ANAU TO HELP
  PLAN & BUILD ! LIFE !Y WANT
,-,9CR1S$ FLEXIBIL;Y1 M *OICES
  & R$UC$ ASSESS;T
,-,A DIGITAL HUB1 LOCAL FACE-
  TO-FACE SUPPORT & PE] &
  :_ANAU NET"WS1 AM;G O!R
  OP;NS1 W MAKE X EASI] =
  FAMILIES_/:_ANAU TO A3ESS
  9=MA;N & SUPPORT
,-,9VE/;T 9 ! CAPABIL;Y (
  4ABL$ P & FAMILIES_/:_ANAU S
  !Y C ?9K AB ! OP;NS &
  POSSIBILITIES4


                           #BH
    _4 ,:5 W ? />T 9       F#H
    ,MID-,C5TRAL8
  ,! PLAN IS TO G LIVE ON #A
,JULY #BJAH B ? W DEP5D ON H[
M* PROGRESS IS MADE ON !
DETAIL$ DESIGN4 ,"! IS A LOT (
"W / TO D4 ,X W 2 A PROCESS (
,8TRY1 LE>N & ADJU/,0 Z WE
LE>N AB :AT "WS4

    _4 ,:5 W ! TRANS=M$ SY/EM
    2 ROLL$ \ NA;NALLY8
  ,! 9ITIAL ROLL-\ W 2 9
,MID,C5TRAL1 AN >EA : 9CLUDES
,PALM]/ON ,NOR?1 ,HORO:ENUA1
,MANAWATU1 ,OTAKI & ,TARARUA
4TRICTS4 ,DUR+ XS F/ YE>1 !
,8TRY1 LE>N & REF9E,0 APPROA*
W 2 US$ & *ANGES W 2 MADE Z WE
LE>N AB :AT "WS4 ,CAB9ET W
MAKE DECI.NS AB :5 & ": TO
ROLL \ TO NEW REGIONS4


                           #BI
    _4 ,W ANY?+ *ANGE =    G#H
    ME 2F #A ,JULY #BJAH8
  ,WE W />T COMMUNICAT+ ) P 9
,MID,C5TRAL AB :AT X M1NS = !M
F ,OCTOB] #BJAG4

    _4 ,:AT W ? M1N =
    PROVID]S1 & H[ W !Y F9D \
    AB X8
  ,4ABL$ P & FAMILIES_/:_ANAU
W H M FLEXIBIL;Y & *OICE 9 !
NEW SY/EM4 ,? W CR1TE
OPPORTUNITIES & *ALL5GES =
PROVID]S4 ,PROVID]S W NE$ TO
LE>N NEW WAYS ( SUPPORT+ 4ABL$
P1 & DEVELOP NEW BUSI;S
MODELS1 IF !Y >E TO SU3E$ )9 !
TRANS=M$ SY/EM4
  ,! SY/EM TRANS=MA;N T1M W 2
"W+ ) ,MID,C5TRAL PROVID]S4 ,X
W BRIEF PROVID] UMBRELLA GR\PS
& S5D \ MESSAGES MON?LY TO
PROVID]S4

                           #CJ
    _4 ,W "! 2 *ANGES TO   H#H
    EXI/+ 3TRACTS8
  ,"! >E NO *ANGES PLANN$ TO
3TRACTS AT ? /AGE4 ,OV] ! NEXT
SIX MON?S1 WE W 2 "W+ "? ANY
FUND+ IMPLICA;NS & !N ID5TIFY+
POSSIBLE *ANGES TO 3TRACTS 9 !
FUTURE4

    _4 ,IF ,I'M HAPPY ) MY
    EXI/+ S]VICES_/SUPPORT1 W
    ,I 2 ABLE TO KEEP !M8
  ,! SY/EM TRANS=MA;N T1M IS
COMMITT$ TO "W+ )
PROVID]S_/S]VICE ORGANISA;NS S
4ABL$ P & _! FAMILIES_/:_ANAU
C 3T9UE HAV+ ! SUPPORT T "WS =
!M4

    _4 ,:O DID Y "W ) ON !
    HI<-LEVEL DESIGN8
  ,"! 0 A CO-DESIGN GR\P (
#AC1 : 9CLUD$ FIVE 4ABL$ P1
TWO REPRES5TATIVES ) 4ABL$
FAMILY MEMB]S1 TWO F       #CA
4ABIL;Y S]VICE             I#H
ORGANISA;NS1 & F\R (FICIALS4
,! ,NA;NAL ,5ABL+ ,GD ,LIVES
,L1D]%IP ,GR\P 0 3SULT$ ON !
HI<-LEVEL DESIGN & ,4ABL$ ,P'S
,ORGANISA;NS 7 KEPT 9=M$4 ,= M
9=MA;N AB ! CO-DESIGN GR\P1 G
TO HTTP3_/_/WWW4ENABLINGGOOD"
LIVES4CO4NZ_/SYSTEM-"
TRANSFORMATION_/MEET-THE-"
TEAM_/

    _4 ,H[ W ! 4ABIL;Y SECTOR
    2 9VOLV$ 9 ! NEXT PHASE8
  ,"! W 2 OPPORTUNITIES =
4ABL$ P1 _! FAMILIES_/:_ANAU1
PROVID]S & O!RS 9 ! 4ABIL;Y
SECTOR TO "W ON ! DETAIL$
DESIGN ( "PICUL> ELE;TS ( !
NEW SY/EM &_/OR TE/+ :E!R X IS
SUITABLE = ! DIV]S;Y ( 4ABL$
P4
  ,DUR+ ! F/ PHASE ( ! HI<-
LEVEL DESIGN1 ! "PICIPA;N 0
LIMIT$ TO ! CO-DESIGN      #CB
GR\P4 ,WE >E LOOK+ TO      J#H
TAKE T WID] 9 ? NEXT PHASE & W
2 DEVELOP+ SOCIAL M$IA & O!R
OPPORTUNITIES TO PROVIDE
FE$BACK4 ,IF Y H AN >EA (
"PICUL> 9T]E/1 2 X FUND+
ALLOCA;N1 ,MAORI CULTURAL
VALUES OR O!R >1S1 & WD L TO
TAKE "P1 GET 9 3TACT VIA
,,ST,'FEEDBACK@AMOH4GOVT4NZ
  ,Z ! DETAIL$ DESIGN IS
DEVELOP$1 X W 2 REVIEW$ BY !
CO-DESIGN GR\P TO 5SURE X
ALIGNS ) ! HI<-LEVEL DESIGN4
,X W AL 2 REVIEW$ BY ! ,NA;NAL
,,EGL ,L1D]%IP ,GR\P = ALIGN;T
TO ,,EGL VI.N & PR9CIPLES4 ,!
,MID,C5TRAL ,REGIONAL ,L1D]%IP
,GR\P "<: W 2 E/ABLI%$ OV] !
NEXT ?REE MON?S"> W 2 ACTIVELY
5GAG$ 9 ! CO-DESIGN &
IMPLE;TA;N4


                           #CC
    _4 ,H[ W !             K#H
    ,MID,C5TRAL REGIONAL
    ,L1D]%IP ,GR\P "<,,RLG"> 2
    *OS58
  ,LOCAL COMMUN;Y =UMS >E 2+
HELD 9 ,PALM]/ON ,NOR? = 4ABL$
P1 FAMILY & :_ANAU1 LOCAL
,IWI1 PROVID]S & O!R 9T]E/$
"PIES4 ,! LOCAL COMMUN;Y W
DECIDE H[ ! =UMS W 2
/RUCTUR$,-& ! BE/ WAY TO
ID5TIFY & APPO9T P ONTO !
,REGIONAL ,L1D]%IP ,GR\P4 ,?
MAY 9CLUDE 5GAG+ ) ! ,NA;NAL
,L1D]%IP ,GR\P :O SUPPORT$ !
PROCESS TO M&ATE L1D]S ONTO !
,,RLG 9 ,WAIKATO4

    _4 ,:O W 2 ON ! REGIONAL
    ,,LG8
  ,X'S ANTICIPAT$ !
,MID,C5TRAL ,REGIONAL ,L1D]%IP
,GR\P W 9VOLVE3

,4ABL$ P                   #CD
,FAMILY_/:_ANAU MEMB]S     L#H
,S]VICE ORGANISA;N & "W=CE
  REPRES5TATIVES
,IWI REPRES5TA;N

  ,IF Y ?9K O!R P %D 2 9CLUD$1
PL1SE 3TACT
,,ST,'FEEDBACK@AMOH4GOVT4NZ

    _4 ,:AT "W / NE$S TO 2
    D"O8
  ,"W W N[ 2G9 ON ! DETAIL$
DESIGN ( ! SY/EM4 ,"! IS A LOT
TO D & X 9CLUDES3

,GETT+ R1DY = ,MID,C5TRAL
  IMPLE;TA;N1 9CLUD+ ! DETAIL$
  DESIGN ( ! SY/EM & H[ X W "W
  ) O!R GOV]N;T AG5CIES1 CR1T+
  ! ,,EGL ,T1M1 GA!R+ DATA ON
  CO/S & \TCOMES1 TE/+ !
  DESIGN'S E6ECTIVE;S =
  "PICUL> GR\PS1 E/ABLI%+ &
  "W+ ) ! ,MID,C5TRAL ,L1D]%IP
  ,GR\P1 & 5GAG+ ) !       #CE
  LOCAL 4ABIL;Y            M#H
  COMMUN;Y4
,POLICY & ,OP]A;NAL "W1 : W
  LOOK AT :AT EXI/+ GOV]N;T
  FUND+ IS 9CLUD$1 :AT IS
  REQUIR$ TO FREE UP FUND+ F
  EXI/+ USES1 ! TRANSI;N PLAN
  F CURR5T TO NEW FUND+
  >RANGE;TS1 H[ FUND+ W 2
  ALLOCAT$ 2T P1 :AT GOV]N.E
  >RANGE;TS >E APPROPRIATE = !
  NEW SY/EM1 & H[ TO 3NECT
  S1M.SLY ) O!R GOV]N;T
  SY/EMS1 = EXAMPLE1 $UCA;N &
  H1L?4
,5GAGE;T1 : 9VOLVES "W+ ) !
  4ABIL;Y SECTOR ON ! NEXT
  PHASE ( DESIGN & TE/+ ! WAY
  X W "W 9 PRACTISE ) SPECIFIC
  GR\PS F ! 4ABIL;Y COMMUN;Y1
  9CLUD+ ! ,,EGL ,NA;NAL
  ,L1D]%IP ,GR\P & !
  ,MID,C5TRAL ,L1D]%IP ,GR\P4
,*ANGE MANAGE;T1 : IS AB
  DEVELOP+ ! CAPAC;Y &     #CF
  CAPABIL;Y ( V>I\S        N#H
  GR\PS,-4ABL$ P & :_ANAU1
  S]VICE ORGANISA;NS & "W=CE1
  SY/EM ADM9I/RATORS "<E4G4
  ,,NASC,'S"> & GOV]N;T
  (FICIALS4
,COMMUNICA;NS ) ! LOCAL &
  NA;NAL 4ABIL;Y COMMUN;Y "?
  MA9/R1M & SOCIAL M$IA4

    _4 ,IS "! FUR!R "W 9
    SPECIFIC >1S8
  ,"! IS / FUR!R "W TO 2 D"O
TO 5SURE ! SY/EM W "W = ,MAORI
& ! DIV]S;Y )9 _! POPULA;N1 T
X TAKES 9TO A3.T ! /R;G
CULTURAL ID5TITIES ( "S 4ABL$
P1 "PICUL>LY ! ,D1F COMMUN;Y1
& T X R1*ES \ TO GR\PS S* Z
,PASIFIKA PEOPLES1 MIGRANTS &
REFUGEES1 & ! ,ASIAN COMMUN;Y1
:O USE ! CURR5T SY/EM LESS ?AN
O!R GR\PS4 ,"! IS AL FUR!R "W
TO 5SURE ! NEW SY/EM "WS = P )
HI< & COMPLEX NE$S & P )   #CG
AUTISM4                    O#H

    _4 ,I'M A SUPPORT "W]1 :AT
    W X M1N = ME8
  ,4ABL$ P & FAMILIES_/:_ANAU
W H M FLEXIBIL;Y & *OICE 9 !
NEW SY/EM4 ,? W CR1TE
OPPORTUNITIES & *ALL5GES4
,SUPPORT "W]S W NE$ TO LE>N
NEW WAYS ( SUPPORT+ 4ABL$ P1 &
MAY NE$ TO DEVELOP DI6]5T
SKILLS 9 ! NEW SY/EM4
  ,! T1M W />T COMMUNICAT+ )
S]VICE ORGANISA;NS & SUPPORT
"W]S 9 ,MID-,C5TRAL 9 ,OCTOB]
AB :AT ! NEW SY/EM MI<T M1N =
!M4

    _4 ,:AT =M W ! NEW
    ORGANISA;N TAKE8
  ,NO DECI.N HAS BE5 MADE ON !
=M ( ! ORGANISA;N AT ? /AGE4
,? W 2 "W$ "? Z "P ( ! NEXT
PHASE ( DESIGN4
                           #CH
    _4 ,:AT DOES X M1N =   P#H
    ,4ABIL;Y ,SUPPORT ,S]VICES
    "<,,DSS">8
  ,! NEW ORGANISA;N W H M*
BROAD] RESPONSIBILITIES &
FUND+ ?AN ! ,M9I/RY ( ,H1L?'S
,,DSS CURR5TLY HAS4
  ,,DSS HAS BE5 "W+ )9 ! SCOPE
( ! EXI/+ SY/EM & HAS MADE A
NUMB] ( IMPROVE;TS = 4ABL$ P1
= EXAMPLE1 SUPPORT$ 9DEP5D5T
LIV+1 9DIVIDUALIS$ FUND+1
FLEXIBLE RESPITE4 ,,DSS HAS AL
"UTAK5 A DEMON/RA;N 9 ! ,BAY (
,PL5TY "<,NEW ,MODEL =
,SUPPORT+ ,4ABL$ ,P"> TE/+ A
NUMB] ( COMPON5TS ! NEW SY/EM
W BUILD ON4
  ,! IMPLICA;NS = ,,DSS 9 !
L;G] T]M >E / TO 2 "W$ "?4




                           #CI
    _4 ,:AT DOES X M1N =   Q#H
    ,NE$S ,ASSESS;T ,S]VICE
    ,COORD9A;N "<,,NASC">
    ORGANISA;NS8
  ,,NASC,'S H BE5 "W+ )9 !
3/RA9TS ( ! EXI/+ SY/EM &
,M9I/RY GUIDEL9ES4 ,*ANGES TO
! SY/EM W 5ABLE M FLEXIBLE1
CLI5T-DIRECT$ WAYS ( "W+4 ,!
IMPLICA;NS = ,,NASC,'S 9 !
L;G] T]M >E / TO 2 "W$ "?4

    _4 ,:O D ,I 3TACT IF ,I H
    M "QS8
  ,IF Y H FUR!R "QS1 PL1SE
3TACT ! T1M BY S5D+ AN EMAIL
TO
,,ST,'FEEDBACK@AMOH4GOVT4NZ4

,PRODUC$ #BJAG BY
,A3ESSIBLE ,=MAT ,PRODUC;N1
,BL ,F.DA;N1
,AUCKL&1 ,NEW ,Z1L&4

         ,,! ,,5D          #DJ